Last updated: September 20, 2026
OnlyHost is operated by SERAVYR LLC, 18 Weaver St, Little Falls, NJ 07424, USA.
7-day money-back guarantee
New customers may request a full refund of a VPS plan within 7 days of the initial order. This applies to the first order per customer only.
Non-refundable items
Dedicated servers, additional IP addresses, setup fees, software licenses, add-ons, and renewal payments are non-refundable.
After 7 days
Fees for the current billing cycle are non-refundable. You may cancel at any time from the client area at my.onlyhost.net; cancellation stops future renewals.
How to request a refund
Open a ticket at my.onlyhost.net or email support@onlyhost.net from your account email. Approved refunds are returned to the original payment method within 5–10 business days.
Chargebacks
Please contact us before opening a payment dispute. We resolve almost all billing issues within one business day. Disputes filed without prior contact may result in account suspension.
See our full Terms of Service.